Refund policy

At Hawaiian Wonders, we take pride in providing premium Hawaiian herbal teas crafted with care using high-quality natural ingredients. Because our products are packaged in small batches and prepared specifically for each order, we do not accept returns or exchanges.

Due to the nature of our food products, we are unable to resell returned items once they have left our facility. This policy helps us maintain the highest standards of quality, freshness, and safety for every customer.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the product and packaging. We will gladly work with you to resolve the issue by providing a replacement or another appropriate solution.

If you have any questions about your order, please don't hesitate to contact us. Your satisfaction is important to us, and we're always happy to help.